The same people walk your home each season. That continuity is the whole reason a plan works, because judgement about a property is built over years and doesn’t survive being handed between crews.
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Home adviser
Writes your plan and decides what belongs together. Signs off on every priority before it reaches you.
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Visit lead
Runs the seasonal walk and the visit record. The person you’ll actually recognise at the door.
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Vendor coordination
Scopes, schedules, and supervises outside trades so you’re not comparing three proposals alone.
Background checked, insured, and named in your record before the first visit.