What Vendor Management includes, and where it stops.

Scope written down before you buy is worth more than scope explained after something goes wrong. Both halves of this list matter.

Included

  • Everything in Home Care
  • Service scope and cadence kept current for each managed provider
  • Scheduling, access coordination, and the service brief a provider needs
  • Ordinary approvals, communication, and open-item follow-up
  • Completed work, invoices, warranties, and service notes recorded

Not included

  • Includes up to three managed recurring providers, subject to ordinary complexity
  • We manage the relationship. The provider performs and warrants the work and generally bills you directly
  • One-time project work isn’t part of recurring-provider capacity

Anything outside the agreed scope gets quoted before it happens, never after.