Frequently asked questions.

What is actually in the Home Plan?

A property-wide condition record, a priority order, and a sequence across the next five years. It stands on its own whether or not you continue with us.

Do you replace the providers I already use?

No. Providers you trust stay. We manage the relationships you choose to hand over and leave the rest alone.

Is this an inspection?

An inspection reports condition on one day. The plan decides sequence, then keeps the record current as the property changes.

How often is the property walked?

Seasonally at every level, with the visit record written the same day and filed against the property.

What happens if something fails between visits?

You call once. We scope it, schedule it, and add the outcome to the record so the next decision has the context.

Can I stop after the plan?

Yes. The plan is a finished artifact, not a trial. Ongoing management is a separate decision.

Which areas do you cover?

The Twin Cities metro. Outside it we say so rather than stretching the visit schedule until it stops working.

Answers are reviewed each quarter. Anything that changes is dated in the record rather than quietly edited.